About The Sick Sense Workshops​

The Sick Sense Workshops (ABN 95612645906) (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when using our website and services at www.thesicksense.com (“Site”) and our social media channels.

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For privacy related questions, please contact us at
Email: info@thesicksense.com | Phone: 0493 192 539 You can also reach us through our contact page.

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Compliance

Our practices comply with the Privacy Act 1988 (Cth), Australian Privacy Principles, and, where applicable, the EU General Data Protection Regulation (GDPR).

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Your Role in Data Privacy and who this Policy applies to
This Privacy Policy applies to all visitors, customers, and subscribers of our Site.

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Your Responsibilities
By using our Site, you agree to the terms in this policy. If you provide data about another person, you confirm that you have their consent to share it.

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Data Collection

We may collect your data when you:

• Browse or interact with our Site

• Purchase products, services, or gift cards

• Register for events, courses, or programs

• Interact with us on social media

• Participate in promotions or giveaways

• Accept cookies and similar technologies

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Types of Data Collected

• Contact Details: Name, email address, physical address

• Financial Data: Bank details for transactions

• Business Information: Name and details, if applicable

• Transaction Data: Purchase history, service usage, product views

• Technical Data: IP address, browser type, time zone, geolocation, and device information

• Behavioural Data: Site interaction data, including pages visited and links clicked​

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Data Usage and Disclosure

We use your data to:

• Operate and improve our Site, products, and services

• Provide customer support and process transactions

• Send marketing materials, if consented

• Comply with legal obligations

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Disclosure to Third Parties
We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)

• Marketing and analytics services (e.g., Google Analytics, Facebook Insights)

• Legal authorities, if required by law

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Cookie Usage

We use cookies to enhance your experience and gather usage data on our Site. You can manage your cookie preferences through your browser settings.

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Google Analytics and Facebook Insights

We utilise Google Analytics and Facebook Insights for website analytics, user behavior tracking, and targeted advertising.

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Your Data Rights

You may request access to, correction, or deletion of your personal data at any time. Additionally, you may object to our processing or request data erasure as applicable by law.

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Security and Storage

We are committed to securing your data and work with reputable third-party providers who maintain high standards for data protection and privacy. We use PCI DSS-compliant payment processors to handle transactions.

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Data Storage
Data may be stored with service providers located in Australia and, where necessary, internationally, with similar protections in place.

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Third-Party Links

Our Site may link to third-party websites and services. Please note that these platforms operate independently of our privacy practices, and we encourage you to review their policies.

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Age of Consent

By using our Site, you confirm that you are at least the age of majority in your jurisdiction.

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Governing Law

This Privacy Policy is governed by the laws of Australia.

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Policy Updates

We may periodically update this Privacy Policy. Please review it regularly to stay informed about any changes. The effective date of this policy is November 2024.